Integration with third-party applications is a crucial aspect of ServiceNow customization. Developers create integrations to share data between ServiceNow and other enterprise applications such as CRMs, ERPs, HR systems, and external databases.
Leveraging IntegrationHub to create reusable connectors and automate workflows with third-party services and applications (e.g., integrating with cloud services like AWS or Azure).
Configuring integration with middleware platforms to exchange data between ServiceNow and other enterprise systems.
Integrating ServiceNow’s Event Management module with monitoring systems and network tools to collect events and incidents in real-time.
ServiceNow offers a variety of modules that cater to different aspects of IT service management (ITSM), business operations, customer service, HR service delivery, and more. Below is an overview of our key ServiceNow modules and areas of expertise: